The Future of Work Has Arrived. Are You Technologically Ready For It?

The COVID-19 worldwide lockdown has led to a radical change in the use of technology and expanded remote working possibilities….

The COVID-19 worldwide lockdown has led to a radical change in the use of technology and expanded remote working possibilities. This has meant that the workplace of the future has already moved into many organizations in the form of increased digitalization and working from home. Many organizations are following up on the experiences of working remotely. The preliminary results show that many organizations have experienced a significant decrease in sick leave, for example, sick leave has decreased by 64% at the Danish Safety Technology Authority

The economic benefits of reducing sick leave are palpable. Last year, the Confederation of Danish Employers estimated that sick leave costs society DKK 46 billion annually. We’re not talking about small change here. Private companies and public organizations can save significantly by reducing sick leave.

There are two primary reasons for the decline in sick leave during the current COVID-19 pandemic. First and foremost, the general population has a much greater focus on hygiene to decrease the spread of the coronavirus. We all know the authorities’ hygiene advice:

  1. Wash hands frequently or use hand sanitizer
  2. Cough or sneeze into your sleeve
  3. Avoid handshakes, kisses, and hugs
  4. Pay attention to cleaning, at home and work
  5. Keep your distance and ask others to be considerate

The second reason is remote work. The widespread of remote work has given many families a more flexible working life instead of the constraints of a 9 to 5 schedule. The increased flexibility has made it easier to balance work and personal/family life. Unquestionably, all other things being equal, many now feel less stressed in everyday life, which in turn means that the probability of sick leave decreases. In short, the first results show that an increase in remote work reduces stress and sick leave. But three things need to be in place to reap the benefits of an increased in remote work without compromising the organization’s productivity:

  1. You need to have a handle on your tech. Employees need to have the same access to IT systems and relevant tools at home as they do at the office.
  2. Your employees need to be equipped to take advantage of new technological opportunities and that they feel familiar with the application of the new technology and tools.
  3. As employees will using 40% of their time working from home, you need to ensure that work processes and routines around the technology are thought into their everyday lives. You have to be aware of whether the current processes around the technology need to be adjusted to the new reality.

Is your organization technologically ready for remote work?

It’s important to examine the technological readiness of your organization to ensure employee productivity when they’re working from home. We’ve made a test that can give you a quick assessment.

Take the test

However, if you’d like a thorough evaluation of all levels of your organization, we can take care of that as well. Contact us and have a personalized technological readiness assessment within two weeks.

Our consultants are ready to help you and set up a live report.

COVID-19: Ensure the safety of your customers with a contact tracing system

Lockdowns and restrictions continue to ease around the world, which means restaurants, concert halls, stores, and other facilities are finally…

Lockdowns and restrictions continue to ease around the world, which means restaurants, concert halls, stores, and other facilities are finally open. However, the reopening has come with its challenges and restrictions. And now governments in many countries have encouraged or even required for all publicly accessible facilities and event venues to record people’s contact details and assist with tracing efforts.

With Enalyzer, you can easily set up a tracing system that’s efficient and most importantly safe. Quickly gather guest and customer contact details and notify them if there has been a risk of infection at your venue.

How does it work?

Scan and register

Create and design your registration form. Get the QR code, print it, and place it somewhere visible in your restaurant, store, or company. When guests and customers scan the QR code, they’ll be directed to a registration form where they’ll enter their contact details. Most smartphones already have a QR code reader integrated into the camera and therefore don’t need to download an app.

Test the QR code by using your smartphone camera

Collect registrations

With Zapier, you can automatically transfer your data from Enalyzer to whatever app you choose to collect the registrations. We recommend a spreadsheet app such as Google Sheets, Smartsheet, and Airtable.

You’ll be able to register contact details as well as the time and date of their visit, so you have all the information you need to keep our customers and guests safe.

Notify affected customers

In the event of an infection suspicion, you can easily and quickly inform the guests that were at your venue at the respective time window and message them. With Zapier, you can automate the entire process of sending out emails.

If necessary, you can simply export the potentially affected groups and forward them to the relevant authorities.

As with everything, you can set it up yourself or we can do it for you. Our team is ready to set up a contract tracing solution that fits every single one of your needs. Interested? Book a demo.

Security and GDPR

Personal data should always be approached with safety and care, especially since it lands you in the realms of GDPR. Therefore, you should consider the following:

Registration must be voluntary

You cannot require or force customers and guests to register their information, it must be voluntary. In short, there should be no inconvenience or consequence to the customer or guest if they reject registering their information.

State your purpose

Customers and guests must know what is being registered, what it be used for, and for how long it will be stored. You don’t need to store the information for more than a couple of weeks. If you already have a personal data policy, consider adding a section about the registration. Enalyzer is GDPR compliant and we do our utmost to keep your data safe. Our consultants ensure security and GDPR compliance for all of our solutions.

Collect only what you need

This will usually include name, email, phone number date, and time the customer or guest has been at the location. Depending on the size of the venue, you can also register which floor or side of the venue the guest has been in, as this information can also be relevant and helpful in tracing the infection.

Secure the information

Make sure that unauthorized people don’t access the registered information and don’t use the information for anything else than people have consented to. The information may only be used for contract tracking.

Delete continuously

When the information is no longer relevant, it must be deleted. According to the authorities there is a 14-day incubation period for coronavirus infection, it must therefore be assumed that you are probably not allowed to store personal information for longer than two weeks.

How PFA responded to the COVID-19 crisis and introduced new practices using Enalyzer

PFA is a pension company in Denmark with its headquarters located in the capital, Copenhagen. They were founded in 1917…

PFA is a pension company in Denmark with its headquarters located in the capital, Copenhagen. They were founded in 1917 by labor market players to create mobility in the Danish labor market and to ensure people in Denmark the freedom to live the lives they want. As of today, PFA has more than 1.3 million individual customers and continues to live up to its pledge, to do more for its customers and society.

On March 11, 2020, as Denmark went on lockdown due to COVID-19, PFA sends all of its 1300 employees home. Overnight their way of working changed drastically.

“At the time, we had a few people who worked from home on rare occasions but nothing at this scale.” Sebastian Bay, HR Consultant at PFA

It was touch and go at the beginning but after quickly setting up everyone with VPN connections and booking constant online meetings, PFA employees were getting accustomed to the new normal. Nevertheless, HR and Top Management were concerned about the employee’s well-being and overall experience. Their main concerns boiled down to morale, motivation, and connection/feeling part of the team. That’s when we reached out.

We’re always checking in and sharing new solutions with our customers. When PFA heard of our new remote working solution, they wanted to get to work straight away.

PFA wanted to focus on productivity, engagement, and team feeling so together we customized the standard questionnaire of the remote working solution. It only took 1 week from initial contact to distributing the survey with PFA employees.

The results are in…

As part of the solution, the HR department at PFA received an online report and a scorecard and the results were crystal clear and surprising.

Enalyzer’s online reports are brilliant for drilling down into very specific areas and better understanding the collected feedback.

Sebastian Bay, HR Consultant at PFA

Employee’s productivity was not affected and they hoped that PFA would introduce remote working as a standard practice. Nevertheless, though employees enjoyed working from home, the biggest deprivation they experience was a team feeling and connection to their co-workers.

“Our employees were productive and enjoyed working from home. Many, especially those with families, found that they could get everything done when working from home.” Sebastian Bay, HR Consultant at PFA

So, what’s the verdict?

PFA’s Top Management just announced that everyone is allowed to work from home 2 days a week. They want to reap the benefits of remote working but also have to address that PFA employees want to belong to their workplaces and feel part of the team, therefore meeting up at the office is still of great value.

“Many of our employees expressed great satisfaction at being able to organize their every day at their own pace. We hope that the increased flexibility improves their every day and thus reduces stress.” Sebastian Bay, HR Consultant at PFA

PFA is trying to get the best of both worlds by listening to their employees and implementing a solution that works for them. Apart from introducing remote working, they want to ensure employees have ergonomic home offices and are therefore currently working on providing chairs and desks for their employees. 

→ Reach out to your remote workforce with our template

10 Best Practices for Better Enalyzer Reports

Reports are crucial for any measurement, however, if set up improperly, they can confuse and even misguide readers. In short,…

Reports are crucial for any measurement, however, if set up improperly, they can confuse and even misguide readers. In short, mistakes in the report setup might not make sense to those who need it the most. Nevertheless, well-thought-out reports can quickly deliver insights, as well as discover patterns in your survey data.

To help you bring data to new levels, we have compiled 10 things to keep in mind when designing Enalyzer reports to maximize the return on your reports. But first things first…

The quality of your report is defined by your survey. To achieve a quality report, you have to start with a survey that has a clear purpose in the form of goals and objectives, formulate unbiased and clear questions, and have a response rate that is representative of your target audience. Great, now that it is out of the way, let’s move on to our 10 tips for building better reports!

1. Share your report for a higher response rate

One of the main goals for any survey is to get a high response rate and sharing your report with respondents is the best way to reach this goal. When you share your survey with your respondents, it’s a good idea to share your report as well. Sharing survey results is one of the best ways to increase participation. For example, for B2B customer surveys, account managers can share the results with their customers, since they already have a relationship, and it can push customers to leave their feedback. As for employee surveys, you can nudge your employees to leave their feedback by showing the results divided by department, this can create a small competition which unquestionably will lead to a higher response rate.

2. Your survey sets the tone

Your survey’s audience and frequency have a direct influence on your report setup, anonymity, distribution, and maintenance. Let’s take Customer vs. Employee surveys as an example.

Readers: The first thing that is already decided by your survey is the report audience, aka the readers. For customer surveys, the account managers are the ones that need insights to improve and better understand the customer experience, whereas, for employee surveys that responsibility falls under HR and/or managers.

Filters: The readers define the filter setup of your reports. Employee reports operate with closed filters so that department managers can only access their feedback and no other department results. On the other hand, customer reports can have open filters that can help you filter down to very specific customer groups and view specific results.

Anonymity: We recommend that employee surveys have an anonymity level of 5 completed responses to protect employee anonymity. In other words, data will not be shown unless there are at least 5 completed responses, this will make it impossible for managers to pin-point individual employees, as well as ensure confidentiality. If employees know their feedback will be handled carefully, they will be more likely to provide honest feedback.

3. Define your readers

Reports are meant to be presented to someone; they have an end-user which means you need to have their needs in mind when creating reports. Once you have your readers in mind, ask yourself the following questions:

  • Are they used to working with data in general?
  • How do they normally interact with data?
  • How detailed should the data be presented?
  • How much guidance should the reader have?

If your readers are used to working with data, they can easily navigate detailed reports. However, if the opposite is true, you might want to opt for focusing on averages to show key findings and metrics. Some readers need more guidance than others to get them through a report. This can take the form of texts summarizing key results and highlights, color intervals in charts to illustrate areas of improvement, and more.

The point is to think about who will be reading the report, their preferences, and their needs. Once you have this, the report setup will be a breeze.

4. Be consistent

The purpose of any report is to provide insight and for this to be done effectively, the information needs to be presented consistently. Readers will understand the information, discuss it, and make effective decisions based on what they see. This repetitive and consistent approach allows readers to move beyond understanding the data and begin interacting with the information.

What do we mean by a repetitive approach?

The first image is a mix of charts and color themes that looks messy and confusing. Readers will have to put an extra effort into understanding what’s being presented to them. However, if we look at the second image, we can see a pattern. Overall themes are illustrated with gauges, and sub-questions are presented with average bars, as well as stacked bars to show the distribution of responses and a color theme that clearly illustrates whether the responses are positive or negative.

In other words, the repetitive approach needs to follow a certain logic when it comes to your chart types, the terminology used, color themes, and the report layout.

5. Keep a structured layout

This tip goes hand in hand with the repetitive approach. Structure your report with sections to increase readability. Report sections should also be structured not only in terms of content, as we went through previously but also columns and layout.

6. Group and compare data with data series

Data series are for those who want to venture into complex reporting. A data series is a grouping of data based on one or more filters. You can plot multiple data series in a chart for comparison or benchmarking purposes.

Benchmarks give you an easy way to compare your results across departments, countries, years, and other variables. It a way of providing your results with context and understanding where your organization stands. With the Enalyzer data series function, you create the benchmarks, giving you full control over the entire process.

7. Filter out partial responses

Some include partial responses, which means respondents that did not finish the survey. However, over at Enalyzer, we recommend that you only work with completed responses.

Partial responses are incompatible with quota sampling and weighting because the base fluctuates across all questions. Moreover, it can be confusing to readers when the total number of responses changes across the report.

Finally, you never really know why a respondent left a survey. While it could be that they ran out of time, it could also be that the respondents wanted to review the survey before answering, which means you risk ending up with random data. This scenario invalidates and corrupts your data. Why take the risk?

Excluding partial respondents in Enalyzer reports is simple, just add a closed filter based on response status and select “completed”.

8. Guide the readers

Humans can’t process too much data at a time without getting overwhelmed. Getting overwhelmed leads to decision fatigue which makes it harder for your readers to think strategically. Consequently, you should help your readers by highlighting certain key metrics on the front page, especially if your report consists of multiple sections and charts.

Top/Bottom charts are brilliant for guiding readers and directing focus on what matters. Top/Bottom charts visualize the strongest and weakest data points which allow the reader to understand what is working and/or what needs improvement. You can supplement this by asking respondents which themes are most important to them, if any of them are part of the “bottom”, then you know where to direct reader focus.

9. Scale with report templates

Most of the time, you’ll be creating different reports for different readers, for example, a report for direct managers can look different from a report for top management. For that reason, we recommend that you create a report template that you can scale and save a huge amount of time.

We recommend you pilot test your report before you scale it up. A pilot test could involve sending it to key personnel and/or people part of your reader target audience and get feedback before you scale your report template into the full deliverables.

What’s even better is that with Enalyzer you can share report templates with your entire organization. When you share surveys as templates, you can choose to include reports as well. This will save your colleagues tons of time.

10. Practice makes perfect

As with many things, building reports is something you learn by doing. Remember that context is key, so ask yourself the following:

  1. What type of survey?
  2. Who are the readers?
  3. How are you going to distribute it?

The best way to start is to play around and get the first section ready, after that you can use our edit in bulk function to get through the remaining sections quickly.

Use recurring surveys to stay connected with your workforce through the COVID-19 crisis

Recurring and continuous surveys are great tools that will help you stay connected with the reality of your business and…

Recurring and continuous surveys are great tools that will help you stay connected with the reality of your business and assess the development of the KPIs you’re observing. Even though the world is slowly opening up, there are many still working from home and these conditions will not be changing any time soon. Recurring surveys are a great way of keeping your workforce connected and guide them through this crisis. Reading time: 6 min.

In the space of a few weeks, the world changed and we have been living under the new normal for months now. For many of us, a daily routine consists of a quick walk from our beds to the study, dinner table, or couch. We keep colleagues and managers updated via instant message and daily or weekly video calls. We try to manage our families and keep out any distractions while trying to achieve our KPIs. Despite everything, humans are creatures of habit and we are settling into the new normal the best way we can. But things are not normal.

Your employees’ ability to adapt is not, necessarily, a sign that they feel supported. So, don’t stop checking in and measuring their engagement, well-being, and satisfaction simply because they seem like they’re dealing. The world is slowly opening up but many keep working from home and we can safely say that getting back to normal is going to be a slow process, so you need to set up a system for continuous measurement, aka recurring surveys.

Step 1: Make a plan

A survey plan consists of defining the survey’s purpose and cadence, as well as addressing accountability.

The purpose

Before you set up you distribute your survey, sit down with all the stakeholders involved, and determine the survey purpose. Ask yourselves these questions:

  • What exactly are we trying to figure out?
  • Why do we want to know?
  • What do we hope to do with the collected feedback?
  • Who is our intended audience or population?
  • How are we going to access that target audience?

Survey goals are the key to successful measurement, without them, you may end up with unusable data and unable to take concrete action. A survey without a purpose is a waste of time.

The cadence

Your plan also needs to include a timeline. Recurring surveys should not be sent at random; they need a schedule. The survey cadence depends on two things:

1. How frequently do the conditions you are measuring change?

Once you define your survey goals, you’ll know the conditions and topics you need to measure to meet those goals. To determine a frequency, you need to think about how often these conditions or employees’ perceptions of them meaningfully change.

2. How often can you follow-up and take action based on the results?

When employees share their feedback, they expect to be listened to. Surveying employees and failing to follow-up on the results can backfire by spreading mistrust, increasing disengagement, and leading to decrease future survey response rates.

When considering survey cadence, you need to consider how often your managers can review and react to survey results. A follow-up includes some communications of the results back to the employees and action plans and these things take time – consider how much resources you have.

Perceptions of remote work could change frequently, therefore, we recommend asking every 1-2 weeks for the most recent and relevant data. With Enalyzer, once you set up reports and distribute them, you can watch real-time data come in, minimizing administrative work.

Accountability

In order to implement changes or setup new initiatives based on the collected employee feedback, you need to find someone who will be accountable. This person or group of people need to have the interest and authority to implement initiatives and changes. The best candidates are your managers, including top management.

Step 2: Define your tool kit

Recurring surveys can be costly and resource-demanding unless you find a digital platform that can minimize the administrative work involved in data collection, as well as insight reporting and distribution. Enalyzer minimizes the administrative work that constant measurement requires and it can easily embrace your entire organization. 

You might also want to integrate with other tools you’re already using, such as Slack, Google Sheets, Gmail, or popular HR apps such as Namely and PeopleHR. With Zapier, Enalyzer can connect to more than 1500 apps, so you can transfer employee feedback wherever you need automatically.

Step 3: Design your survey

You are now ready to build your survey and you’re in luck because we have a Remote Workforce template that measures six challenges remote workers face:

  1. Work-life balance
  2. Distractions
  3. Lack of sense of belonging
  4. Lack of communication
  5. Lower reliability and accountability
  6. Increased security challenges

Furthermore, the template is meant to be used as a communication platform. There is a higher response rate when top management chooses to communicate through the survey.

→ Check out the template

→ Add a copy of the Remote Workforce template in your Enalyzer account

You can customize the survey to be more specific to your organization and the goals you’ve defined. For example, the survey can start with a short video greeting and a one-pager that briefly explains the organization’s goals and priorities.

Step 6: Set up recurring surveys

Survey plan ✔️ Survey design ✔️ Now it’s time to send your surveys. You can send them manually according to the frequency you’ve chosen or you can set it all up to run automatically in Enalyzer using organizations.

  1. Create an organization
  2. Create teams that reflect your organizational structure
  3. Customize employee profiles
  4. Import your employees via CSV
  5. Setup an automation to send the recurring surveys automatically
  6. Focus on making insight-driven decisions

Step 7: Setup reports and distribute them

Reports provide data as soon as feedback comes in, so you can understand what’s going on in your organization immediately and track the development over time with time series charts. Distribute reports with your managers and give them read-only access to the insights they need to follow-up on the results. Managers can check their reports after each recurring measurement and always be up to date on how their team is feeling, as the world changes.

Step 8: Take action and communicate

With every measurement, make sure you look into the areas that need your focus and if needed, readjust the next measurement. Ensure your managers are taking initiatives to address issues that arise from the survey results.

Consistent measurement is always a good idea even before COVID-19. It’ll be a while until we’re back to business as usual, so for now, make sure your employees feel supported throughout these uncertain times.

Need help? We have can tailor a solution that meets your needs and get you started right away. Book a demo.

Governments are easing up regulations, are you ready to follow suit?

As the spread of the coronavirus slows down, Europe is cautiously trying to get back to business with restrictions loosening…

As the spread of the coronavirus slows down, Europe is cautiously trying to get back to business with restrictions loosening across the continent. Denmark is opening up their shopping malls, The German Spy Museum in Berlin opened its doors for the first time in weeks, and Austrians can head over to hairdressers in Vienna after two months of lockdown.

With many European countries relaxing some of their restrictions, many are returning to public life. It’s a slow change and many restrictions will remain for the coming months. So, does this mean that your employees should slowly come back to the office? Hold your horses.

Health and safety first

Whether your employees have been working remotely or staying home due to business closure or health concerns, you need to ensure a healthy and safe transition back to the office. In other words, you need to determine when and how you can call back the troops.

We have developed a pulse survey solution that helps HR, IT, Operations, and Leadership teams address each employee’s unique needs and concerns to make a safe and positive transition back.

Pulse surveys collect real-time feedback, are flexible and adaptable, which allow the addition and removal of questions based on previous measurements. They allow for a proactive system that adapts to your employees and their experiences.

The Return to Work Pulse Solution

Our solution helps organizations quickly understand and address the employees’ unique concerns and needs to create actionable plans for transitioning teams back into the workplace.

Pre-built assessment questions and an automated point-in-time report cover the following topics:

  • Health and safety needs
  • Company and manager communication requirements
  • Readiness to reintegrate

This solution can be used for planning the reopening, as well as readying the organization, teams, and managers for a variety of situations including:

  • Employees returning back into the workplace after an extended period of remote work
  • Employees returning to work from extended self-quarantine or personal health safety concerns
  • Employees who interact with the general public and/or customers and are returning onsite

With our reports, you can use real-time employee experience data to make the best plans for your organization — and your employees — as you transition back to the workplace.

Are you interested?

Our consultants are ready to help you get through this. Book a demo.

If you’d rather handle it on your own, you can! We have a template you can use for inspiration and implement your own pulse solution using Enalyzer.

The Remote Workforce: The New Normal During The COVID-19 Crisis

We don’t know when we are going back to normal and therefore you should prepare for the following months. A…

We don’t know when we are going back to normal and therefore you should prepare for the following months. A remote workforce, especially under these circumstances, has its own challenges that you need to understand and address. By collecting feedback, you can communicate with your employees, ease their concerns and uncertainty, and stay connected with the state of engagement and well-being amongst them. Reading time: 3 min.

Remote working has always been part of Enalyzer’s DNA. It provides our employees with flexibility that helps them balance their life with their work. This is, of course, common within our industry but we are in unprecedented times and we have found ourselves, together with many others, with a remote workforce in the blink of an eye.

In light of this crisis, we had to take into consideration how working from home for extended periods of time and without preparation can impact our people and therefore our company. We, like others, are making sure that we stay connected while physically distancing. However, we are in untested waters and therefore we are continuously measuring employee engagement and well-being to make sure that employees have the tools they need and feel taken care of during this crisis.

Barriers and challenges

Many organizations have the tech and possibility to enable employees to work remotely, however, home offices are not for everyone. Especially when this reality was implemented without any notice and for an extended period of time.

Not all employees can be equipped mentally or technologically to work from home. Some employees might not have the appropriate space or set up to work productively at home. This can be anything from not having the correct tools, such as a strong Wi-Fi connection or space to having to balance children or housemates. The simple act of finding office space can be a stress factor.

Now more than ever, employees are looking at their managers for advice and sources of motivation. However, even some of the most experienced managers might find it difficult to lead from a distance. As a blessing in disguise, managers can use this as a learning opportunity by leaning toward other managers that have more experience with remote working or are more naturally equipped to do the job.

Maintaining a healthy work-life balance can be a struggle without a pandemic. Remote workers can struggle with juggling these two, especially with a home filled with distractions making it impossible for them to switch to ‘work mode’.

Working remotely within this crisis can bring many challenges but you can use this as a chance to reimagine the way we work, which can only happen by actively listening, showing empathy and acknowledging employee concerns. 

Communication and clarity are vital

Your employees are working from home, potentially for the first time, potentially with a partner and/or child, mix that with financial stress, the uncertainty of long-term employment and a global pandemic and you find yourself with the perfect recipe for anxiety and stress. It’s a lot to handle.

Humans can power through change but uncertainty brings stress and anxiety. During these times, workers are looking to their managers to lead, even more than governments or other organizations. Your workers need you to communicate clearly with them and they need you to tackle their issues head-on. They need to be informed of the health and goals of the organization. Now more than ever, your entire workforce needs to know what is happening and what they need to focus on, so you can all work together towards one goal.

Once you start sharing, your employees will follow suit. Make sure they feel supported and encourage them to connect with each other so you can keep up morale.

Listen and adapt

Managers need to overcommunicate with their employees to stay connected. Frequent online meetings, remote lunches, and coffee, as well as chit chat, are magnificent ideas. The same goes for online surveys.

At the start of every week, top management can send a survey that starts with a short video greeting or weekly newsletter and a one-pager that updates everyone on the current situation and state of the organization, and most importantly the goals and priorities everyone needs to follow.

→ Check out the template

Your survey should be short but address the six challenges remote workers face:

  • Work-life balance
  • Distractions
  • Lack of sense of belonging
  • Lack of communication
  • Lower reliability and accountability
  • Increased security challenges

The collected feedback can be visualized and analyzed using online reports to get a thorough understanding of not only the current state of the organization but how it develops through time. With aggregated data and online check-ins, managers can actively listen and adapt to the new normal.

We don’t know when we are going back to normal and therefore you should prepare for the following months with a remote workforce. By collecting feedback, you can communicate with your employees, ease their concerns and uncertainty, and stay connected with the state of engagement and well-being amongst them.

How do we stay connected at Enalyzer?

We are more than surveys. With a quick and easy Enalyzer-Airtable integration via Zapier, we decided to create a little spin-off of our employee board and make a remote working edition. Check out our home offices.

Check out the webinar about staying connected with a remote workforce

Monitor employee engagement and satisfaction frequently with the new organization features

Monitoring employee engagement and satisfaction requires consistency and this can be time-consuming for managers. With our new feature release of teams and employee…

Monitoring employee engagement and satisfaction requires consistency and this can be time-consuming for managers. With our new feature release of teams and employee profiles, you can empower your managers to collect and analyze feedback with just a few clicks. Reading time: 3 min. 

It’s impossible to not be part of a team. Teamwork combines different skills, approaches, and ways of thinking. Teams that know how to work together are great assets to companies since they help achieve results, however, when a team doesn’t operate like a well-oiled machine, it can cause delays in delivery, decrease in morale and strategic failure. 

If we look globally, companies are redesigning their organizations to be more team-centered which means teamwork isn’t going anywhere, so it’s important for you and your company to know have the tools you need to assess the strengths and weaknesses of teamwork in your organization. 

Teamwork efficiency and collaboration can be affected by a number of factors from changes in work tasks, team members or employees’ personal lives. Therefore, monitoring teamwork engagement and efficacy requires constant measuring. Well-designed surveys that have a strong theory-based framework and account for the goals and objectives of your organization will yield the data you need to take action. We promise you. But, and it’s a big but, that will not bring about real change unless you empower your managers with the right tools so they can do their work.  

That’s why we released employee profiles and teams. 

This platform update allows your managers to continuously and easily assess their employee engagement and team performance. Whenever they need to collect feedback, they simply pick the team that needs assessment, import the background information already stored and invite their employees with just a few clicks.  

The employee background information stored allows every single manager to slice and dice through the collected feedback to understand and identify problem areas, giving them the information they need to keep employees happy, engaged and for teamwork flourish. 

First things first, have you met Enalyzer organizations? 

Organizations allow you to have all your company’s employees, data and content under one online roof and not distributed throughout individual employee accounts. Everything created within the organization will always stay there and can never be transferred out, since leaving an organization means leaving all the work you’ve created behind. In short: organizations keep your company’s data in one place and protects it from employee turnover. 

Integrate your organization with Azure Active Directory (AAD) and automatically add all your employees to your organization. This provides them with single sign-on (SSO) which adds security to your organization and convenience to your employees. Plus, organization members will be automatically added or removed based on their AAD membership. 

Now it’s time to organize employees in teams 

Whether your organization adheres to conventional or dynamic hierarchies or a flat structure, we can accommodate to your structure. With Enalyzer, you can create teams that reflect your organization and use them to group your employees. Teams work with a hierarchy structure, that allows you to create teams within teams and you can use this structure to collect feedback as well. 

All employees have employee profiles with various background variables, so when you invite a team, you can import all employee variables. 

Add your employees and set up their profiles  

You can add any and all organization members as employees so you can easily collect their feedback and you can customize employee profiles. Employee profiles consist of their background information, aka demographic data that you can customize. You get to decide which variables these profiles contain, e.g. age, gender, salary, manager and more. Instead of manually setting up a CSV every time you conduct a team or employee survey, you can just import the data stored in the employee profiles. And, of course, all employee background information can be used to segment, benchmark, and drill down into your data when you analyze the collected feedback. 

With our quick results summary report, managers can also get a quick overview of employee feedback. If you’re not sure where to start, we created a template for you!

→ Use our teamwork evaluation survey template 

Accessible surveys with Enalyzer

At Enalyzer, our development team is always working on improving the experience for survey and report administrators, as well as…

At Enalyzer, our development team is always working on improving the experience for survey and report administrators, as well as respondents. Therefore, we’re excited to announce that Enalyzer surveys are WCAG 2.1 Level A Compliant, in other words, we’ve made our surveys more accessible to respondents with disabilities.

What does this mean?

The Web Content Accessibility Guidelines (WCAG) are a set of guidelines for making online content and websites accessible to people with disabilities. They cover things such as writing instructions in clear language, provide alternative text for images, and ensuring that anyone can navigate the website/application with just a mouse and a screen. The WCAG has three levels of accessibility: A, AA and AAA, where A is the lowest level and AAA the highest.

Enalyzer is now WCAG 2.1 level A compliant, and we are just getting started!

Screen readers

A screen reader is an essential piece of software for a blind or visually impaired person. A screen reader, transmits whatever text is displayed on the computer screen into a form that a visually impaired user can process, usually tactile, auditory or a combination of both. In other words, screen readers can read the text aloud and/or communicate data via a braille display.

Enalyzer surveys are now compatible with screen readers. Best practice tips for you, the survey creators, would be to include the necessary text to enable a respondent to successfully navigate and complete a survey by using a screen reader.

Screen magnifiers

A screen magnifier is a software application that increases the size of text and graphics on computer screens. They work like a magnifying glass hovering over the screen, enlarging everything around the cursor for easy reading. Enalyzer surveys are also compatible with screen magnifiers.

The new Enalyzer navigation

We pride ourselves on our design and UX, and after endless meetings and discussions, we’ve applied some changes to make…

We pride ourselves on our design and UX, and after endless meetings and discussions, we’ve applied some changes to make the Enalyzer experience better for you. We have improved transitions screens, menus and visuals to make your experience even smoother.

Minimalistic design

We’ve grown. A lot. We’ve introduced new features and updated existing ones, however, the Enalyzer UX has remained the same.

After listening to your experience with Enalyzer, we realized that it was time for a change. Though overall there is high satisfaction with our interface, it became clear that you needed an experience that was even faster and more intuitive but yet kept its simplicity.

The new menu

The menu that you know with all the Enalyzer areas remains untouched, however, the navigation is significantly different. One of our main focus areas is to deliver an uncluttered interface, which means features are only available to you when you need them. We realized that we could improve this when it came to our menu, so we had to make some changes. The new menu is designed to be faster and requires less clicking around.

To ensure that you can navigate more efficiently between the different areas, we have removed the icon pane. Instead, the areas are readily available and the menu can stay open while you’re working, if you don’t need it you can simply hide it away.

Decluttering menu items

As mentioned before, we have developed tons of new features, which has led to several menu items. Though the navigation was smooth, we saw room for decluttering. Menu items have been renamed and some have been removed in order to simplify the navigation and improve your experience.

Wait… what were they called before and where can I find things?

In surveys…
– Build: this is now called content
– Design: nothing has changed
– Configure: this is now called settings
– Collect: this is now called responses
– Messages: you can find this under “options” in responses
– Create report: this has been removed

In reports…
– Build: this is now called content
– Configure: this is now called settings
– Share: this is now called readers
– Download: this remains unchanged
– Design: this is new! report color themes and report download settings have been moved here

We love the new interface and we know you will too. Keep sending us your feedback, we need it!

Welcome to our home – Refshalevej

Refshalevej, or more specifically, Refshaleøen has been our home for 10 years and we’ve seen it change right before our…

Refshalevej, or more specifically, Refshaleøen has been our home for 10 years and we’ve seen it change right before our eyes, from an industrial shipyard into one of Copenhagen’s top destinations.

We want you to get the best out of your summer holidays, so if you’re considering a staycation or your traveling to Copenhagen, we’ve compiled a list from places in our street that you should not miss!

NOMA — Refshalevej 96

Photo by Rasmus Hjortshøj

Our first stop is right before we hit Refshaleøen and it’s the famous Noma. For more than 13 years, the Nordic restaurant Noma was the place to be for everyone. The Michelin-starred restaurant garnered stellar reviews and was on nearly every single best-of-year lists. All of this made a star of chef René Redzepi. And then in 2016, Redzepi shocked everyone when he revealed he would be closing Noma and travel to find inspiration.

In 2018, he reopened Noma in a new location, Refshalevej and just placed second on the 2019 World’s 50 Best Restaurants list. Noma’s new home is a former military warehouse that stored mines for the Royal Danish Navy.

La Banchina — Refshalevej 141

Right outside our office, we arrive at La Banchina. This restaurant has a delicious Italian-inspired menu and a great selection of natural wine. During the summer La Banchina provides one of the best spots for sunbathing and jumping in the water, whereas in the winter, their wood-fired sauna gets Copenhageners all set for a cold dip in the harbor.

Copenhagen Contemporary — Refshalevej 173A


Copenhagen Contemporary (CC) is Copenhagen’s newest art center and you can find it in the old welding hall at Refshaleøen. With a massive industrial hall space of 7000m2, CC is exploring contemporary art in terms of scale, format, interactive installation art, performance art, and video art. They opened in the spring of 2018 and they’re already breaking waves in the international art landscape.

REFFEN — Refshalevej 167A

Photo by Daniel Rasmussen

Reffen is probably one of our favorite spots for the simple reason that there is delicious food from across the world. Reffen is the home of the best street food market in Copenhagen but you’ll find more than food stalls, there are also bars, creative workshops, craftsmanship, clothing — it has everything! And it gets better, Reffen consists of a 6000m2 area, and there is access to another 4000m2 area by the water, which gives you an amazing view of Copenhagen.

CopenHot – Refshalevej 325

Photo by CopenHot

We are ending our little tour but we are certain that we saved the best for last: CopenHot. CopenHot will give you the spa experience you didn’t know you needed and that you’ve probably never tried before.

You can cruise the Copenhagen canals in a spa boat, yes a spa boat. You can also chill out in a fire-heated barrel spa at the harbor. There’s also a warm sauna with a panoramic glass wall that gives you a great view of the harbor.

What are you waiting for? Bring a towel and swimwear, and remember to shower before you arrive.

Honorable mentions

Refshaleøen has transformed from a historical industrial shipyard into a new destination in Copenhagen, and we love it. It is impossible to fit everything on this list so we thought we would add a few more spots. Because why not? It’s our blog post.

Mikkeller Baghaven (Refshalevej 169B) allows you to drink world-renowned brews in one of the best spots to enjoy the sun in Copenhagen with a fantastic view of Copenhagen’s city center, Amalienborg Palace and The Little Mermaid.

Baby Baby Bar (Refshalevej 151) is a pop-up bar in front of our office. They have a water slide – oh yes! And they capture the essence of Refshaleøen. They are a perfect little oasis in the middle of an industrial desert, we can only recommend. Remember to bring your bathing suit!

Blocs and Walls (Refshalevej 163D) on Refshaleøen is the largest climbing center in Scandinavia. Come here and meet state-of-the-art climbing walls and boulders. In order to boulder, you only need to rent a pair of climbing shoes if you don’t have your own. If you’re thinking, the weather is too great to be inside, no worries, they have a climbing wall outside as well.

We hope you enjoy our neighborhood and your summer holidays. Have a great summer ☀️

Share the right insights with the right people

As Uncle Ben once told a young Peter Parker, “with great insight comes great responsibility.” Yes, he said this and…

As Uncle Ben once told a young Peter Parker, “with great insight comes great responsibility.” Yes, he said this and he was talking about all of us who handle important and sensitive data. Enalyzer makes sure that you can easily share the right insights with the right people.

Let’s say that you are handling employee feedback and you need to share the results with relevant department managers in your organization, for example, the Sales Manager should have access to the Sales employee feedback but not Marketing. The question then becomes, how do you do this without creating a report per department, city, salesperson or manager?

Short answer: Enalyzer.
Long answer: Enalyzer report versions.

What are report versions?

They are filtered versions of a report, for example, an Annual Employee Satisfaction report that only shows data for 2018 or for a specific department. Report versions alone are extremely useful because instead of setting up filters every time you want to monitor your data, you can just switch between saved versions.

Nonetheless, report versions also ensure that the right insight gets to the right people. Simply set it up and share it, or even better, create them and share them in bulk using CSV files.

When you share a report, those you share it with can view it and interact with it, but can’t edit it. They see the data you’ve set up in their report version.

→ Learn how to create report versions

One platform for your entire team

Teamwork combines different skills, approaches, and ways of thinking, that’s why your team deserves technologies that encourage working together. Enalyzer…

Teamwork combines different skills, approaches, and ways of thinking, that’s why your team deserves technologies that encourage working together. Enalyzer is a platform that enables you to get valuable insight, allowing everyone to elevate your business through collaboration.

Insight

We all work with data, Enalyzer allows you to turn that data into insight. Analyze your data through tailor-made reports that will help you identify trends and areas of improvement. Share the insight with all members of the organization, from managers to employees, so everyone can act and improve the stakeholder experience.

Collaboration

Everyone can collaborate on gathering and working with data, building reports, as well as sharing and reading reports; thereby implementing an insight-driven culture in your organization.

Platform

Every single member of your team is different and has different experiences. Enalyzer is a user-friendly tool that embraces everyone in your organization, regardless of data expertise. You don’t have to be a research expert to get started right away. The Enalyzer platform empowers everyone from student assistants to project managers by giving them the insights they need when they need them.

Enalyzer is highly secure, scalable, compliant and continuously audited to ensure your security and comfort. Lastly, the platform is completely backed up with a plethora of services from customer service, webinars, and consultants ready to assist.

Easier and better collaboration

Bring your entire team to Enalyzer and start collaborating with your team on surveys and reports through workspaces.

Are you part of several teams? No problem, with one account, you can be a member of several workspaces. As a workspace administrator, you can invite your entire team and start collaborating. Since teams change all the time, members can easily leave or be removed whenever it is no longer relevant for them to be part of the workspace.

To work together, workspace members simply have to include their surveys and reports and get cracking. Your graphic designer doesn’t have to wait until you’re done setting up the questions to personalize your survey’s look. Instead, you can get your work done at the same time. Workspace members can edit anything about your surveys and reports, however, all the items you own can only be deleted by you and you can exclude them from the workspace at any time. So far, so good, right?

Everything under one online roof

With an organization, you can ensure that all data and content related to your company is in one place and not distributed throughout individual employee accounts. Everything created within the organization will always stay there and can never be transferred out, since leaving an organization means leaving all the work you’ve created behind. In short: organizations keep your company’s data in one place and protects it from employee turnover.

Boost learning and memory with quizzes using Enalyzer

The internet loves quizzes, they are literally everywhere. You can find any type of quiz, from random trivia to personality…

The internet loves quizzes, they are literally everywhere. You can find any type of quiz, from random trivia to personality quizzes, and most importantly, quizzes that tell you which Disney princess you are. Quizzes are an excellent tool for businesses to generate leads and increase brand awareness but they are also great for education and training.

The testing effect

The testing effect, also known as the retrieval practice, is a strategy in which retrieving information enhances and boosts learning. In other words, deliberately recalling information forces us to remember things in the long term.

According to memory researchers (yes, this is a thing), practicing information retrieval is more effective that repeated exposure to the same information. For example, recalling an answer to a math question significantly improves learning than looking up the answer over and over again.

You’ve probably experienced this yourself. You’re hanging out with friends and family and someone starts talking about a topic you recently read about but you can’t jump into the conversation, why? You don’t really remember what you read. However, if it’s a topic that constantly keeps coming up in different social gatherings, after a couple of times of Googling it, you will find yourself remembering the specifics.

In conclusion, we need more tests.

Redefine testing

You’re probably ready to close this article, but please hang on with us for a second. The word test brings up a bunch of negative connotations and memories, such as failure, no sleep, and stress. But a lot of this is connected to the fact that traditionally tests are used as a performance evaluation tool. Don’t misunderstand, testing performance is vital for many things such as driver’s licenses and, you know, pilots!

However, tests can and should also be used as learning tools. The testing effect research strongly suggests that removing the grading system is essential to learning and long-term memory. Quizzes that are not graded, relieve the pressure, and instead they act as a memory retrieval tool, preparing students for graded tests.

Try it out yourself!

We created an international Christmas quiz in December and it was harder than we thought.

But this gives us the perfect opportunity to test the testing effect. Try the quiz a couple of times and see how you start retaining information!

→ Take the International Christmas quiz

Quiz with Enalyzer

With Enalyzer, you can easily setup quizzes. Our score is the perfect feature for making quizzes. You can calculate scores for answers. Each response alternative to a question can be given different values, and calculations can be made on those values. Additions, subtractions, multiplications and divisions can be made the entire quiz.

Enalyzer also has powerful design tools so you can easily create good looking, high-end quizzes without any design background or skills – all you need is your imagination.

→ Learn how to create a quiz with Enalyzer

Invite respondents automatically via SFTP

Sending survey invites via email by uploading CSV files is one of the easiest ways of sending bulk invitations. However,…

Sending survey invites via email by uploading CSV files is one of the easiest ways of sending bulk invitations. However, some people can catch themselves importing CSV files over and over and over again for the same survey. Are you one of those people? Well then, you might consider integrating Enalyzer with your SFTP (Safe File Transfer Protocol) server to automate the process and save time.

Automate, automate, automate

We’re about insight and informed decision making, that’s why we’re continuously improving the platform so you can spend less time doing manual work and more time elevating your business. Zapier remains an excellent way of connecting Enalyzer with 1000+ apps. However, you might want to connect directly to your SFTP server without middlemen, that’s why we brought you this feature.

Real quick, what’s an SFTP server? An SFTP server is a network protocol that provides file access, file transfer, and file management over any reliable data stream. In short, you can safely transfer files and directories between computers over a secure data network.

Let’s break it down…

Imagine you have a CRM (customer-relationship-management) system that automatically exports your customers’ information such as email and name as a CSV file to your SFTP server, and you’d like to send monthly survey invitations to them. What do you do?

Step 1: Connect your Enalyzer survey to a CSV file on your SFTP server

You’re already storing your CSV file in your SFTP server, all you need to do is connect it to your Enalyzer survey and ensure that any variables you might have are also transferred into Enalyzer, e.g. region, age, etc.

Step 2: Define the integration frequency

It’s time to select the frequency at which Enalyzer pulls the CSV file and sends the invitations. Let’s say you want to send surveys every month to your customers, then you can select “monthly” as the frequency.

Step 3: Select an invitation message

You’re sending out emails, so make sure you have your message invitation ready and simply select it while setting up.

Step 4: Make better decisions

Set up a report, sit back as results come in and use your time to retrieve insight and learn more about your customers.

→ Learn how to connect Enalyzer to your SFTP server