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Looking back at 2017: new features and updates

We’ve been working non-stop this entire year on new features and updates to make data collection easier and smarter for…

We’ve been working non-stop this entire year on new features and updates to make data collection easier and smarter for you. To go out with a bang, we’ve brought you a roundup of features we released in 2017 that you may have missed.

End pages

Thanking your respondents for completing your survey is not something that should be overlooked, that’s why we introduced end pages and these bad boys serve several purposes. Not only can you create customized messages to thank your respondents for taking the time to complete your survey but you can also redirect them to any URL, this could be your website, blog or another survey. You know what else? You can add social media icons to end pages and allow respondents to share your survey with their networks.

Zapier integrations

We were (and still are) really excited about this one! We partnered up with Zapier so you can connect your Enalyzer account with 1000+ apps and automize all your work processes.

Whether you just made a sale on Shopify or you’ve added a new contact to your Google Sheets database, Zapier integrations make follow-up surveys easier and faster. While data is being transferred, you can spend your time analyzing your data as it comes in – all with Enalyzer’s real-time updated reports.

Here are some Zap templates to get you quickly started:

Importing background information

Background variables are excellent for digging into data and working with these shouldn’t be complicated. We added a step to the invitation flow, so now you can easily import a .csv file with all the background information you have on your respondents such as department, seniority, and customer ID. If you’ve already added these to your survey, simply map the .csv fields to the existing survey variables and voilá – all your respondent’s data where it needs to be.

File and image upload

Pretty straightforward, with these question types, your respondents can upload files and images to your survey. Create a job application form, where applicants can upload their CVs or create a feedback form that allows people to upload screenshots and better explain their queries. You’ll get the perfect overview of the uploaded files in your reports and raw data files, as well as the possibility to download them straight to whatever device you’re working on.

Workspaces

Teamwork is slowly becoming the lay of the land, which means that your online tools need to follow suit and accommodate complex teamwork scenarios. With workspaces, you can share surveys and reports with your teammates across accounts. Simply create a workspace, invite your team and start sharing your surveys and reports so everyone in the workspace can edit each other’s work.

Organizations

Many of our users told us they needed a way to protect their data from employee turnover and centralize in one place. We listened and create organizations. Create an organization, invite all your employees and any surveys and reports they make will stay in one place. As the administrator of the organization, you will have access to all the content and workspaces created. The best part is that when employees leave, all the content they’ve created will stay in your organization.

Miscellaneous releases

Some releases aren’t large enough to deserve their own section but they are nonetheless worth a mention.

  • Share your survey on social media. With 1 click, you can now share your survey with different networks on Facebook, Google+, LinkedIn, and Twitter. Check it out.
  • Enalyzer is now in German! We’re always looking to expand and make Enalyzer available to as many users as possible. 2017 was the year we added German to our family.
  • Two-factor authentication. It provides an extra layer of security for your Enalyzer account by protecting it with both your password and your phone. Learn more.
  • View individual answers. Click on a respondent in your respondent list and view their answers. Here’s how to do it.
  • Mail your invoices. You can now automatically have your invoices sent to whoever you want, for example, the accounting department. Go go go!

Wait, there’s more…

We’re constantly releasing new features to ensure you have all the tools necessary to make better decisions for your business, employees, and customers. Aligned with this, we’re also looking to improve and update current features and this year was no exception.

Time series and counter charts

Time series allow you to follow the development of a variable throughout time so you can identify trends and effects of decisions. For example, you can follow your customer satisfaction score over time and see what changes affect it, e.g. more support agents lead to quicker response time and thus more satisfied customers – this will be reflected in your time series charts. Sounds great, right? Well, this is all possible now because time series are applicable to all relevant question types so you can track anything you want! We’ve done the same with counter charts, so now you can count anything you want, for example, your detractors, passives, and promoters when measuring your NPS®.

Reminders

Some people, when they first see your survey invitation have all the intention to answer it but are unable to do so right away and then simply forget. Reminders give them a second chance to participate in your survey. This powerful feature is now also available for anonymous surveys!

Did you know?

Hard works pays off cause we made it into Capterra’s Top 20+ Most Affordable Survey Software. Here’s what Liann Mosier, Product Report Specialist at Capterra had to say:

We published a report that highlights the top 20 survey software based on affordability. Our affordability score is determined by an algorithm that includes features offered, cost of those features, and actual customer reviews which are compiled from across all Gartner Digital Markets (including GetApp, SoftwareAdvice, and Capterra). Enalyzer offered all 15 features that we identified crucial to survey software which helped them rank in the top 10.”

If you agree with Liann or have something to add, help us spread the word and leave a review.

We’ve got tons of new features planned for 2018 and our Dev team is already busy designing and building them – stay tuned.

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